— Built by operators. For operators.

The operating system for businesses that actually run things.

Most operations don't have a chaos problem. They have a rhythm problem. We built TruePulse OS to get your business in time with itself — so the work flows instead of fights.

Built by operators with 30+ years inside multi-billion dollar companies across life sciences, industrial manufacturing, aerospace, automotive, and PE-backed turnarounds.

Take the Operator's Self-Audit → 12 questions · 8 minutes · instant scorecard
— The founders

Two operators. One operating system.

We've spent our careers inside the gap between expensive consulting theater and fragmented software. TruePulse OS is the system we wished existed every time we walked into a new operation.

Greg Serio
Co-founder · Operations

Twenty years running operations and supply chain transformation across mid-market and enterprise manufacturers. Currently leading the live deployment of TruePulse OS at a $2B life sciences company integrating 18 acquisitions across 34 global sites. Former operations leadership at multi-billion dollar industrial and life sciences companies.

Chris O'Toole
Co-founder · Platform

Thirty years of VP-level manufacturing and supply chain leadership across Nike, Danaher, Bio-Techne, Rexnord, and Bodycote. Danaher Business System trained. 13 global manufacturing sites managed. $1.3B in supply chain spend directed. PE-backed turnarounds across industrial, distribution, and life sciences. Engineering background. Builds the platform.

— Live engagements

What swing looks like in practice.

Three current and recent engagements across different industries. Same methodology. Same operating system. Different tempo.

70-85%Manual work removed
1000sHours returned per year
3xFaster decision-making
Cash Conversion
Distribution Planning Integration
Order-to-invoice rebuild. Eliminated the 17-day delay between order and revenue recognition. Customers now invoiced next-day instead of waiting weeks.
Order to Invoice17 days Next Day
Forecast Accuracy65% 92%
16 days of revenue unlocked per cycle
Backorder Reduction
Customer Order Management
Reactive backorder firefighting replaced with proactive alerts, root cause tracking, and stabilization workflows.
Backorder Value$1.4M >$150K
ReductionReactive 89%
89% backorder reduction in 5 weeks
Continuous Improvement
Quick Improvement System
Mobile-friendly CI capture with QR scanning, auto 1-pager generation, and a growing scoreboard for the floor.
SubmissionPaper/Email QR Mobile
DocumentationManual Auto PDF
100+ ideas captured/quarter
— Client references

Trusted by operations leaders.

Real feedback from operations leaders, EHS directors, practice owners, and non-profit executives across manufacturing, life sciences, behavioral health, and education — spanning two countries and two continents, with multiple references from within the same client organizations. Names withheld pending company permission — logo wall coming soon.

★★★★★
"His work has been transformational — not just in standing up the NPI Manager function, but in embedding a culture of continuous improvement across our operations. He stays engaged, coaches the team, and ensures improvements are sustainable."
Operations Leader
Life Sciences Manufacturing
San Jose, California
★★★★★
"Greg helped our team develop the habits, tools, and accountability structures that make improvement sustainable long after the engagement ends. His ability to operate at every level of the organization is rare and enormously valuable."
Senior Manager, Operations
Antibody & Reagent Manufacturing
Centennial, Colorado
★★★★★
"He helped us see that analytics is not just a reporting function — it is a decision-making engine. He gave our team the frameworks and confidence to use data proactively. The shift in mindset has been as valuable as any dashboard we built."
Senior Supply Chain Analyst
EMEA Operations
Abingdon, United Kingdom
★★★★★
"A rare combination of executive-level clarity, deep manufacturing experience, and continuous improvement discipline. Builds sustainable systems that embed Lean and performance accountability into daily work."
VP, Strategic Supply Chain
Global Life Sciences Operations
Minneapolis, Minnesota
★★★★★
"The communications platform completely changed how our company runs safety. Before, EHS information lived in dozens of places — emails, binders, the intranet, my head. Now it lives in one place that everyone can find in seconds. Communication drag is gone, response time on incidents is faster, and audit prep is no longer a fire drill."
EHS Director
Multi-Site Industrial Manufacturing
Minneapolis, Minnesota
★★★★★
"Greg and his team built us a custom operating system tailored to how a psychology practice actually runs — not how a generic SaaS tool thinks we should run. Within 90 days we measured a 70% efficiency gain across intake, scheduling, and clinical documentation. My team got their evenings back."
Founder & Owner
Behavioral Health Practice
Chicago, Illinois
★★★★★
"They built us a full voting platform for our regional manufacturing video competition in weeks, not months. We fielded nearly 10,000 votes, ran the entire program through one system, and gave our students an audience they’d never had before. This wasn’t a vendor relationship — it was a partnership that understood our mission."
Executive Director
Engineering & Technology Education Non-Profit
Fort Lauderdale, Florida
— Who we serve

Built for businesses where operations drive the P&L.

From manufacturing floors to clinical practices, from non-profit boards to global supply chains — TruePulse OS is the operating system for any organization where the work has to actually get done.

Manufacturing
Production rhythm, OEE, quality systems, multi-site governance.
Life Sciences & Biotech
GxP compliance, batch records, validation systems, audit defense.
Supply Chain & Distribution
Demand planning, inventory visibility, supplier collaboration.
Behavioral Health
Intake, scheduling, clinical documentation, practice operations.
Education & Non-Profit
Mission programs, voting platforms, member engagement, grants.
EHS & Compliance
Safety communications, audit prep, incident response, training.
PE-Backed Operations
Turnaround playbooks, value creation plans, exit readiness.
Multi-Site Operations
Cross-location standardization, governance, M&A integration.
— The diagnostic

Take the Operator's Self-Audit.

Twelve questions across the five dimensions every operating system has to get right: Strategy, People, Process, Data, and Execution. Honest answers produce an honest score. You'll know exactly where your operation stands in 8 minutes.

One last step before your scorecard.

Your results are ready. Tell us where to send them — we'll email you a PDF version you can share with your team.

/60

— Where to focus next
Talk to Greg about your score →
— What it costs

Honest pricing. No contact us games.

Big 4 firms hide pricing because their pricing is the problem. Ours is on the homepage because we want you to know what you're getting and what it costs before we ever talk.

Bridge
$3–5K
Half-day operational diagnostic. Pulse check on your operation. 1–2 weeks.
Diagnostic
$15K
3-week AI-powered assessment. Maturity score. Action roadmap. KPI grid.
Implementation
$10K/mo
6-month operating system deployment. Governance, KPIs, weekly cadence.
Sustain
$3–5K/mo
Ongoing platform access. Weekly briefs. Monthly strategic review.
Total first-year investment: $80–140K. Roughly 1/5th of what a Big 4 firm charges for a slide deck. And you keep the operating system after we leave.
— From the floor

Notes from the operating room.

Articles, observations, and lessons from inside live operations. New posts flow here from LinkedIn — connect with Greg to see them first.

in  Follow Greg on LinkedIn →

Find your swing.

Twelve questions. Eight minutes. An honest scorecard for your operation, delivered the moment you finish.

Take the Operator's Self-Audit →